AB CHAMP™ Help
General:
FAQs:
Legal:
Contact us
Our FAQ section is designed to provide you with useful answers to commonly asked questions. If you are unable to find the answer to your question below feel free to contact us at CustomerService@ABChamp.com.
General FAQs
When will my order arrive?
Your order should arrive within approximately 7-10 business days from the day you placed your order.
How can I check the status of my order?
If you supplied an email address at the time you ordered, we will send you an Order Confirmation email confirming the items, pricing, and shipping address.
When your order ships we will send you a Shipment Confirmation email with a tracking number that you may use at www.fedex.com to track your package. If you did not supply an
email address or have not received a Shipment Confirmation email, please feel free to contact customer service at CustomerService@ABChamp.com
for your order and tracking information.
How is my order being shipped to me?
We use different ship methods depending on the products you ordered and the destination of the shipment. If you provided us with an email address, we will send you a shipment confirmation email detailing the shipment method and tracking information (when available).
What is your return policy?
If you are not completely satisfied with your purchase you may return the item within 30 days and receive a refund. Original shipping and handling charges as
well as the $14.99 trial offer are non-refundable. Please review the back of your packing slip, or contact Customer Service for details.
What if I receive a defective or damaged item?
Please feel free to contact our customer service department. They will be happy to assist you.
Do you currently ship orders outside of the US?
We currently ship to US, and US Territories only. Please allow an additional 7 business days for these shipments.
Are there any additional charges for orders shipped outside of the contiguous US?
Please be advised that all customers outside the US must add $5.95 to the cost of S&H for all items, and generally add an additional 7 business days to the standard transit time.
I did not get an order confirmation email. Now what?
Please check your spam folder. If you use Spam Blocking software please be sure to allow messages from ABChamp.com to receive your shipment confirmation email.
How do I contact the Customer Service Team?
If you have any questions or concerns about your order or to update your information, please contact Customer Service at:
Email: CustomerService@ABChamp.com
Phone: 800-675-6371 (9:00 AM to 6:00 PM ET Sunday-Friday)
Write to:
Ab Champ Customer Service
PO BOX 3556
Boulder, CO 80307-3556
Email: CustomerService@ABChamp.com
Phone: 800-675-6371 (9:00 AM to 6:00 PM ET Sunday-Friday)
Write to:
Ab Champ Customer Service
PO BOX 3556
Boulder, CO 80307-3556
Ab Champ Owners Manual
Please click here to download a copy of the Ab Champ Owner's Manual.
Where can I get additional assembly help?
Please contact customer service at 800-675-6371 for additional assistance assembling your AbChamp.
Lifemax Formula® FAQs
What are the LIFEMAX FORMULA® Vitamins?
The LIFEMAX FORMULA® vitamins are an all natural, energy enhancing supplement. They are designed to help you maximize your results with the AB Champ.
What are the ingredients in the LIFEMAX FORMULA® Vitamins?
Click here for the full list of LIFEMAX FORMULA Vitamin ingredients.
How can I sign up for the LIFEMAX FORMULA® Vitamins subscription?
You may call customer service at 1-800-675-6371 (9:00 AM to 6:00 PM ET Sunday-Friday) and we will be happy to sign you up.
How much does the LIFEMAX Formula® Vitamins subscription cost?
The LIFEMAX Formula® Vitamins are just $29.99 (+6.99 S&H) and handling for each two month supply.
How do I cancel my LIFEMAX Formula® Vitamins subscription?
There is no minimum number of shipments to buy and you may cancel at any time. Please feel free to contact our Customer Service team at CustomerService@ABChamp.com for assistance.